1. Do I need a referral from my doctor?

No referral needed! Wisconsin is a state that allows you to go directly to a physical therapist without getting a physician’s referral first.

Direct access to physical therapy is your opportunity to be evaluated and treated by a licensed physical therapist without first seeing your physician for a prescription. If payment is approved by your insurance company, direct access is your opportunity to save time and money, thereby expediting your treatment, relief, and recovery. Research supports that patients who seek physical therapy via direct access for a musculoskeletal condition tend to have better functional outcomes with fewer treatments and lower overall health expenditure.

2. What are my payment options?

Optimum Therapies accepts most insurances. Insurance coverage may vary depending on group plan chosen by employer. Always verify group participation when verifying your benefits. We accept cash, check or credit card. Co-payment/co-insurance/deductibles are required at time of service. View our Financial Policies.

3. What will happen at my first visit?

First you will be asked to register online, If you are not able to complete this form, please check in 15 to 20 minutes early.

Plan on 40 minutes to 1 hour for your first appointment. The appointment will be an evaluation and will consist of a one-on-one assessment of your condition/impairment.

After the assessment your physical therapist will treat and educate you on the condition/impairment and send you home with an exercise program. You and your physical therapist will decide on a plan of care that includes frequency of therapy, duration of therapy and treatment options available to your specific case.

Part of your therapy evaluation includes a functional questionnaire. This questionnaire helps your therapist maximize your improvement during therapy. It is called FOTO--Focus on Therapeutic Outcomes--and this information helps our team focus on getting the best results for you. You will also be asked to update this FOTO questionnaire throughout your treatment to see how much you are improving.

4. What should I wear to my first visit?

Wear loose, comfortable clothing such as workout clothing with tennis shoes. We do have shorts and t-shirts available for use during your appointment.

5. How will my Primary Doctor follow my progress?

At Optimum Therapies we are a true believer of collaborative care. Your physical therapist will communicate with your primary doctor and specialist from start to finish.


Are you experiencing pain related to a sports injury or accident? Not sure where to start? We believe that when given the proper attention and the right environment, the body may begin to heal itself.



EAU CLAIRE Located in the Putnam Heights Shopping Center

517 East Clairemont Ave. | Eau Claire, WI 54701
Phone: 715.855.0408 | Fax: 715.855.0409
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  • Eau Claire Hours:
    Monday - 7:00 to 5:00
    Tuesday - 8:00 to 6:00
    Wednesday - 7:00 to 5:00
    Thursday - 8:00 to 6:00
    Friday - 7:00 to 5:00

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MENOMONIE Located across from Culvers

1309 Stout Road | Menomonie, WI 54751
Phone: 715.233.6230 | Fax: 715.233.6231
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  • Menomonie Hours:
    Monday - 8:00 to 5:00
    Tuesday - 7:00 to 6:00
    Wednesday - 8:00 to 5:00
    Thursday - 8:00 to 6:00
    Friday - 7:00 to 5:00

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1507 W. Knapp St., Suite #1 | Rice Lake, WI 54868
Phone: 715.236.3610 | Fax: 715.236.3615
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1151 E. Division Avenue, Unit B | Barron, WI 54812
Phone: 715.637.3610 | Fax: 715.537.4610

3028 Commercial Blvd | Chippewa Falls, WI 54729
Phone: 715.855.0426 | Fax: 715.855.8766